Privacy Policy

Lowthian Insurance, LLC
(Last Updated October 2025)

1. Introduction

Welcome to Lowthian Insurance, LLC (“Lowthian Insurance,” “we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you share when visiting our website or communicating with us electronically.
By using this website, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly
When you contact us through forms, email, or other means, we may collect:

• Name
   
• Mailing address
   
• Email address
   
• Phone number
   
• Basic demographic information (e.g., city, state)
   
• Any additional information you voluntarily provide when requesting quotes or consultations
   

b. Automatically Collected Information
Our website may collect limited technical data such as:

• Browser type, operating system, and IP address
   
• Date and time of your visit
   
• Pages visited and duration of visit
   

This information is used only for analytics and website performance improvement.

3. How We Use Your Information

We use your information to:

• Respond to inquiries or requests you submit
   
• Provide insurance quotes and policy information
   
• Improve our products, services, and website functionality
   
• Comply with legal and regulatory requirements
   
• Send updates or communications you have opted in to receive
   

We do not sell, rent, or trade your personal information to third parties.

4. Sharing of Information

We may share your information only in the following limited circumstances:

• Service Providers: With third-party vendors who assist in operating our website, marketing, or client services (under confidentiality agreements).
   
• Legal Compliance: When required by law, court order, or regulatory authority.
   
• Business Transfers: In the event of a merger, sale, or reorganization, your data may be transferred as part of that process.
   

All sharing complies with Florida Statute § 501.171, which requires reasonable measures to protect personal data and to notify consumers in case of a security breach.

5. Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure.
Although no system is completely secure, Lowthian Insurance follows industry best practices to minimize risk and will promptly notify you in accordance with Florida’s data-breach notification law if a security incident occurs.

6. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law and our record-keeping obligations.

7. Children’s Privacy

Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we learn that we have inadvertently received such data, we will delete it promptly.
If you believe a child under 13 has provided us personal information, please contact us immediately at kelly@lowthianinsurance.com.

8. Your Rights and Choices

Florida residents may request access to or correction of their personal information and may ask that it not be shared for marketing purposes.
To exercise these rights, please contact us at kelly@lowthianinsurance.com.
You can also unsubscribe from marketing emails by following the “unsubscribe” link in those communications.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Lowthian Insurance, LLC
Jacksonville, Florida
📧 kelly@lowthianinsurance.com